Interviewers can read. They have seen your resume. They know pretty well what you did in the past. So why do they ask this question?
There is a reason, like for any other question. If there was no reason to ask it, they would not do so. They inquire about your education and experience to check two things:
- Your real level of experience. You know, it is pretty easy to compose a perfect resume. One can think up anything… But once you asked about details (they will most likely give you additional questions on your experience), it is pretty clear if the things on your resume are true or not.
- To see what matters for you and if you think positively about your past and future.
Let’s have a closer look at the second point. Many people see only negatives. When they talk about last job, they talk about problems they had with the boss, or claim that everyone was feckless in the company. However, this is a huge mistake! HR managers do not want to employ people who complain about everything. Such people only make problems…
Talk positively about your past and about the future
It does not matter what you talk about, you should always talk positively. The goal is to present yourself as a positive and enthusiastic person, someone who easily gets along with colleagues and bosses. This is a profile of an ideal administrative assistant and therefore you should present yourself in that way. Be positive about everyone and everything. And what to focus on?
Well, it’s good to focus on your duties, achievements and lessons you learned in the past jobs, especially if it is anyhow relevant for the position you try to get. Let’s have a look at a sample answer:
I have worked as barista at STARBUCKS. I really enjoyed this job, however, it was only a seasonal one. The workload was quite heavy, but I enjoyed doing it and I think customers liked me. I made many friends amongst them. We also have very good relationships with colleagues. All in all, I learned to work quickly, improved my observation skills and I also learned to work hard. That is the only job I had so far. Regarding my education, I would like to stress…